Data Privacy Policy

Data controller:

TV Plus GmbH
Wilhelmstrasse 11
D-30171 Hannover
Telephone: +49 511 / 35 77 09 – 0
Fax: +49 511 / 35 77 09 – 71

Data protection officer:

You can contact our data protection officer at

TV Plus GmbH
Wilhelmstrasse 11
D-30171 Hannover


Which personal data are processed and for what purpose?

We only process the personal data of visitors to our website in the following cases.

We process the IP-addresses of visitors to our website in the cases set out below. The IP address is a clear numerical address used by your computer to send or retrieve data on the internet. As a rule, we are not aware who is behind the IP address unless you voluntarily inform us of an email address or other data which would make it possible for us to identify you when using our website. We do not use your IP address in connection with your details unless this is necessary for the prosecution of a criminal offence. You should therefore normally not be concerned that we can attribute an IP address to a specifically identifiable person.

The service provider who operates our website uses IP addresses for the technical operation of the website and to recognise and repel attacks on technical infrastructure. Unfortunately, websites are often attacked by third parties so as to cause economic damage or use the websites to deliver malware or for other unlawful purposes. Such attacks would interfere with the proper use and functionality of our website. In addition, unlawful manipulation of the website could lead to the delivery of malware which could put users of our website at risk. In order to repel such attacks and potential risks for our website’s users, our service provider employs technical security measures, e.g. firewalls or other systems that can recognise, report and (if necessary) repel such attacks. These security measures use the IP addresses of the computers that access our website. This data processing pursues the legitimate interest of maintaining our business operations, repelling the illegal disruption of our business operations and maintaining the security of our website’s users. The legal basis for this data processing is Art. 6 (1) (f) GDPR.  The IP addresses are deleted after 7 days by being overwritten.

If you subscribe to our email newsletter we use the data provided by you (whereby only the email address is necessary for the subscription) to send you the email via a service provider seated in the EU and, if applicable, to enable us to personalise this by using a name and title. The legal basis for processing this data is Art. 6 (1) (b) GDPR. You can unsubscribe from the newsletter at any time. Each newsletter contains a link for this purpose. In addition, you can unsubscribe from the newsletter on our website in the same place that you ordered it. To be able to prove that you ordered our newsletter, we use the so-called “double opt-in process”, in which you need to confirm your subscription. The data that is necessary to prove this confirmation according to current case law (date and time the double opt-in was exercised by clicking on the confirm link, at which time which individual link was sent to which email address and the time the newsletter was ordered) is saved by us or by our service provider.


Recipients of personal data

1&1 Internet SE, 56410 Montabaur, who is responsible for the technical operation of our homepage.

rapidmail GmbH, 79098 Freiburg i.Br., who we instruct to send our email newsletters and manage the relevant subscribers.


Right to information about personal data concerning you

Under Art. 15 GDPR you have the right to demand confirmation of whether personal data concerning you is being processed. If this is the case, you have a right to obtain information about the personal data and to the further information specified in Art. 15 GDPR.


Right to rectification

Under Art. 16 GDPR you have the right to demand that we rectify any incorrect personal data concerning you without delay.  Considering the purpose of the data processing, you also have the right to demand that incomplete personal data are completed – including by means of providing a supplementary statement.


Right of erasure

You have the right to demand that we erase personal data concerning you without delay. We have an obligation to erase personal data without delay if the relevant conditions of Art. 17 GDPR are met. Please refer to Art. 17 GDPR for details.


Right to the restriction of data processing

Subject to the fulfilment of particular conditions, you have the right to demand that we restrict the processing of personal data under Art. 18 GDPR.


Right to object

Under Art. 21 GDPR, you have the right to object – on the grounds of your particular situation –  to any processing of your personal information that is based on Art. 6 (1) (e) or (f) GDPR; this also applies to any profiling based on these provisions.

If you wish to make use of your rights, please contact us, as controller, using the contact details provided above. You will make it easier for us to deal with your request if you also give us proof of your identity so that we can allocate your request to a specific person. If you have any queries in relation to this, please contact us.


Right to lodge a complaint with a supervisory authority

Under Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority (particularly in the member state of your habitual residence, place of work or the place of the alleged infringement) if you are of the opinion that the processing of personal data concerning you infringes the provisions of the GDPR.